User Management
User management in Vectense Platform provides comprehensive tools for managing user accounts, roles, permissions, and access control across workspaces.
Overview
User management encompasses:
- User Account Management: Creating, modifying, and deactivating user accounts
- Role-Based Access Control: Defining and assigning user roles and permissions
- Workspace Access: Managing user access to specific workspaces
- Team Collaboration: Facilitating effective team collaboration and communication
- Security and Compliance: Ensuring secure access and regulatory compliance
User Roles and Permissions
System Roles
System Administrator
- Full Platform Access: Complete control over the entire platform
- User Management: Create, modify, and delete user accounts
- Workspace Management: Create and manage all workspaces
- System Configuration: Configure platform-wide settings and features
- License Management: Install and manage platform licenses
- Security Management: Configure security policies and audit logs
Workspace Administrator
- Workspace Control: Full control within assigned workspaces
- User Invitation: Invite users to workspaces and assign roles
- Resource Management: Manage workflows, models, and knowledge bases
- Usage Monitoring: Monitor workspace usage and performance
- Cost Management: Track and optimize workspace costs
Workspace Roles
Editor
- Content Creation: Create and modify workflows, models, and knowledge bases
- Workflow Execution: Run workflows manually and monitor execution
- Integration Management: Configure and manage integrations
- Knowledge Management: Add and manage knowledge base content
- Testing and Debugging: Test workflows and troubleshoot issues
Viewer
- Read-Only Access: View workflows, models, and configurations
- Monitoring: Monitor workflow execution and job status
- Report Access: View reports and analytics
- Knowledge Access: Search and view knowledge base content
- Limited Interaction: Cannot modify configurations or content
Custom Roles
- Tailored Permissions: Create custom roles with specific permission sets
- Workflow-Specific: Limit access to specific workflows or features
- Resource-Limited: Control access to models, knowledge bases, or integrations
- Time-Limited: Create temporary access roles
User Account Management
Creating User Accounts
Manual User Creation
- Navigate to Administration: Go to Admin → Users & Roles
- Add New User: Click "Add User" or similar button
- Enter User Details:
- Full Name: User's complete name
- Email Address: Primary email for login and communication
- Initial Role: Starting role assignment
- Workspace Access: Initial workspace assignments
- Send Invitation: System sends invitation email to user
- User Activation: User completes setup via invitation link
Bulk User Import
- CSV Import: Upload CSV file with user information
- LDAP Integration: Sync users from Active Directory or LDAP
- API Integration: Programmatic user creation via API
- Template-Based: Use templates for consistent user setup
User Invitation Process
- Invitation Email: User receives invitation with secure link
- Account Setup: User clicks link and completes profile
- Password Setup: User sets initial password (if not using SSO)
- Profile Completion: User provides additional profile information
- Access Activation: User gains access to assigned workspaces
User Profile Management
Profile Information
- Personal Details: Name, email, preferred language
- Contact Information: Phone, department, location
- Preferences: UI settings, notification preferences
- Avatar/Photo: Profile picture for better identification
Account Settings
- Password Management: Change password, security settings
- Two-Factor Authentication: Enable/disable 2FA
- Session Management: Active sessions, device management
- API Access: Personal API keys and tokens
Notification Preferences
- Email Notifications: Configure email notification types
- System Alerts: Choose which system alerts to receive
- Workflow Notifications: Set preferences for workflow-related notifications
- Frequency Settings: Control notification frequency and batching
User Lifecycle Management
Account Activation
- New User Setup: Guide users through initial setup
- Workspace Onboarding: Help users understand workspace structure
- Training Resources: Provide access to training materials
- Initial Permissions: Set appropriate starting permissions
Account Modification
- Role Changes: Update user roles and permissions
- Workspace Access: Add or remove workspace access
- Contact Updates: Update contact information
- Security Changes: Modify security settings
Account Deactivation
- Temporary Suspension: Temporarily disable access
- Permanent Deactivation: Remove access while preserving audit trail
- Data Handling: Determine what happens to user-created content
- Access Transfer: Transfer ownership of resources to other users
Workspace Access Management
Workspace Membership
Adding Users to Workspaces
- Select Workspace: Navigate to specific workspace settings
- User Management: Access workspace user management
- Invite Users: Add users by email or select from existing users
- Assign Roles: Set appropriate workspace roles
- Send Invitations: Notify users of workspace access
Workspace Role Assignment
- Role Selection: Choose from available workspace roles
- Permission Customization: Modify role permissions if needed
- Effective Permissions: Understand how roles combine with system permissions
- Inheritance Rules: Understand permission inheritance and overrides
Access Control Lists
- Resource-Level Permissions: Control access to specific resources
- Feature Permissions: Enable/disable specific features for users
- Time-Based Access: Create temporary or scheduled access
- Conditional Access: Access based on location, device, or other factors
Multi-Workspace Management
Cross-Workspace Access
- Multiple Memberships: Users can belong to multiple workspaces
- Role Variations: Different roles in different workspaces
- Context Switching: Easy switching between workspaces
- Unified Identity: Single user account across all workspaces
Workspace Isolation
- Data Separation: Ensure workspace data remains isolated
- Permission Boundaries: Prevent cross-workspace permission leakage
- Resource Isolation: Separate compute and storage resources
- Audit Separation: Maintain separate audit logs per workspace
Team Collaboration Features
Communication and Coordination
User Directory
- Team Member Listing: View all workspace team members
- Contact Information: Access team member contact details
- Role Visibility: Understand team member roles and responsibilities
- Status Indicators: See online status and availability
Collaboration Tools
- Comments and Annotations: Add comments to workflows and resources
- Change Notifications: Notify team members of important changes
- Activity Feeds: Track team activity and recent changes
- Mention System: Tag team members in comments and discussions
Knowledge Sharing
Documentation Access
- Shared Documentation: Access to workspace documentation
- Knowledge Bases: Shared knowledge repositories
- Best Practices: Documented procedures and guidelines
- Training Materials: Access to training and onboarding resources
Experience Sharing
- Workflow Templates: Share proven workflow patterns
- Configuration Examples: Share tested configurations
- Troubleshooting Guides: Collaborative problem-solving resources
- Success Stories: Document and share successful implementations
Security and Access Control
Authentication Methods
Local Authentication
- Username/Password: Traditional username and password authentication
- Password Policies: Enforce strong password requirements
- Password Recovery: Secure password reset procedures
- Account Lockout: Automatic lockout after failed attempts
Single Sign-On (SSO)
- SAML Integration: Enterprise SAML-based authentication
- OAuth/OpenID: OAuth and OpenID Connect integration
- Active Directory: Integration with Windows Active Directory
- LDAP Integration: Support for LDAP-based authentication
Multi-Factor Authentication (MFA)
- SMS Verification: Phone-based verification codes
- Email Verification: Email-based verification
- Authenticator Apps: Support for TOTP authenticator applications
- Hardware Tokens: Physical security key support
Authorization and Permissions
Permission Model
- Role-Based Access: Permissions granted through role assignments
- Resource-Based: Permissions on specific resources
- Attribute-Based: Permissions based on user attributes
- Dynamic Permissions: Permissions that change based on context
Permission Inheritance
- Hierarchical Permissions: Permissions inherited from parent roles
- Override Mechanisms: Ability to override inherited permissions
- Effective Permissions: Calculate actual permissions for users
- Permission Conflicts: Resolution of conflicting permissions
Audit and Compliance
User Activity Logging
- Login Activity: Track user login and logout events
- Action Logging: Log all user actions and changes
- Access Logs: Track resource access and usage
- Permission Changes: Log all permission and role changes
Compliance Reporting
- User Access Reports: Generate user access and permission reports
- Activity Reports: Detailed user activity reports
- Compliance Dashboards: Real-time compliance monitoring
- Audit Trail: Complete audit trail for regulatory compliance
Advanced User Management
Automation and Integration
Automated User Provisioning
- HR System Integration: Automatic user creation from HR systems
- SCIM Protocol: Support for SCIM-based user provisioning
- API-Based Provisioning: Programmatic user management via API
- Workflow-Based: Use workflows for complex user provisioning
Automated Access Management
- Role Assignment Rules: Automatic role assignment based on criteria
- Conditional Access: Dynamic access based on user attributes
- Temporary Access: Automatic access expiration and renewal
- Access Reviews: Periodic access review and cleanup
Advanced Security Features
Risk-Based Authentication
- Behavioral Analysis: Detect unusual user behavior patterns
- Location-Based Security: Additional security for unusual locations
- Device Recognition: Recognize and trust known devices
- Risk Scoring: Dynamic risk assessment for access decisions
Session Management
- Session Monitoring: Track active user sessions
- Session Limits: Limit concurrent sessions per user
- Session Timeout: Automatic session expiration
- Remote Session Termination: Ability to terminate user sessions remotely
Monitoring and Analytics
User Analytics
- Usage Patterns: Analyze user activity and usage patterns
- Feature Adoption: Track feature usage and adoption rates
- Performance Metrics: User productivity and efficiency metrics
- Engagement Analytics: User engagement and retention analysis
Security Analytics
- Threat Detection: Identify potential security threats
- Anomaly Detection: Detect unusual access patterns
- Compliance Monitoring: Monitor compliance with security policies
- Risk Assessment: Ongoing security risk assessment
Best Practices
User Onboarding
Structured Onboarding
- Welcome Process: Well-defined welcome and introduction process
- Training Program: Comprehensive training on platform usage
- Mentorship: Pair new users with experienced team members
- Gradual Access: Start with limited access and expand as users learn
Documentation and Support
- User Guides: Comprehensive user documentation
- Video Tutorials: Step-by-step video training materials
- FAQ Resources: Frequently asked questions and answers
- Support Channels: Clear channels for getting help and support
Security Management
Regular Reviews
- Access Reviews: Periodic review of user access and permissions
- Role Audits: Regular audit of role definitions and assignments
- Permission Cleanup: Remove unnecessary permissions and access
- Security Assessments: Regular security posture assessments
Policy Enforcement
- Clear Policies: Well-defined user access and security policies
- Policy Communication: Regular communication of policies to users
- Policy Compliance: Monitor and enforce policy compliance
- Policy Updates: Keep policies current with business needs
Performance Optimization
User Experience
- Interface Optimization: Optimize user interface for different roles
- Workflow Efficiency: Streamline common user workflows
- Performance Monitoring: Monitor and optimize system performance
- Feedback Collection: Regular collection of user feedback
System Optimization
- Resource Planning: Plan system resources for user growth
- Capacity Monitoring: Monitor system capacity and usage
- Performance Tuning: Optimize system performance for user load
- Scalability Planning: Plan for user base growth and scaling
Effective user management ensures secure, efficient collaboration while maintaining proper access controls and compliance requirements. Implement these practices to create a well-managed, secure user environment.